Privacy Policy
Last updated: October 23, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tail Risk Labs LLC 5900 Balcones Drive Suite 100 Austin, TX 78731.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Texas, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Signal Mixer, accessible from https://signalmixer.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
Name, if You type one in Settings or if a third-party sign-in provides one
Password. Our authentication provider stores it. We do not keep a separate copy in the application database.
Mixes You save (title, description, symbol, interval, and signals), trades, orders, and email reports
Broker connection data when You connect a brokerage: an access token, whether the connection is paper or live, and an account id
A customer id from our payment provider after You pay. You enter card numbers on that provider's pages. We do not store card numbers.
Usage Data
We do not ask for a phone number. We do not send text messages, phone calls, or push notifications.
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
- Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
- Pixels. We and our analytics and advertising providers may use scripts and pixels to count visits and measure ads. Our own emails do not include an open-tracking pixel.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
The cookies and local storage the Service uses are:
Sign-in cookies. These keep You signed in. If You block them, You cannot stay logged in.
Measurement cookies. These remember that You visited from an ad and help measure how the Service is used. There is no cookie that records acceptance of a cookie banner. The site does not show one.
Local storage on Your device. This remembers Your theme, an unsaved mix draft, and ad measurement stored in the browser. Session storage holds short-lived page-recovery counters. Clearing site data in the browser removes these.
Third-party service providers may set their own cookies when You pay or connect a brokerage. Those cookies are covered by their policies.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: to provide the subscription You buy, to run mixes and trades You turn on, and to send the emails those features require.
To contact You by email: account messages such as signup confirmation, magic links, and password reset, plus a welcome email, buy and sell signal alerts, and mix-match reports. Report emails include an unsubscribe link that pauses that report. We do not send a marketing newsletter from the application.
To measure use and ads: to see which pages are used, to record errors, and to measure ads (page views, email capture, signup, checkout, and subscription).
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
To improve the Service: to see which pages are used and to fix errors.
We share Personal Data in these cases:
- With third-party service providers, so they can provide payments, authentication, hosting, analytics, error monitoring, email, and brokerage connections.
- For a business transfer: if we sell or reorganize the business, Personal Data may be part of that transfer. We will post notice before it is covered by a different privacy policy.
- Public mixes: a mix You mark public can be viewed by other people. That page shows the mix. It does not show Your email.
- With Your consent, or when the law requires it. See Disclosure below.
Service providers
We use third-party service providers to run the Service. They process Personal Data so they can provide payments, authentication, hosting, analytics, error monitoring, email, and brokerage connections. A brokerage connection can include an access token and the account identifier needed to place and check orders You enable. Analytics can include pages visited and session replay. Error monitoring can include diagnostic details of a failure. Their own terms and privacy policies apply to those services.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
To request deletion of Your account, emailcontact@signalmixer.com. That is the support address on our Contact page. You can also email that address to ask for access to or correction of Personal Data You have provided. We may keep information when a law requires it.
You can update Your name in Settings, and You can disconnect a brokerage connection in Settings, without requesting deletion of the account.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
The Terms of Service require You to be at least 18. We do not knowingly collect Personal Data from anyone under 13. If You believe a child under 13 has given us Personal Data, email us and we will delete it.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email:contact@signalmixer.com
By visiting this page on our website: https://signalmixer.com/contact